Cookie Policy

Last updated: February 19, 2026

1. What is a cookie?

A cookie is a small text file placed on your device (computer, tablet, or mobile phone) when you visit our website.

We also use similar technologies such as pixels, web beacons, advertising identifiers, and other tracking technologies to analyze the use of our website and measure the effectiveness of our marketing campaigns.

These technologies may collect certain information, including:

IP address
Browser type and device used
Pages visited
Duration of the visit
Interactions with the website
Advertising performance data

2. Why do we use cookies?

We use cookies and similar technologies to:

Ensure the proper technical functioning and security of the website
Remember your preferences (e.g., language settings)
Analyze website traffic and improve user experience
Measure and optimize the effectiveness of our advertising campaigns
Personalize the content offered

3. Categories of cookies used

a) Essential Cookies

These cookies are necessary for the proper functioning of the website and cannot be disabled.

They are used for:

Session management
Security
Fraud prevention
Storing language preferences

Legal basis: legitimate interest (website functionality).

b) Analytics / Statistical Cookies

These cookies allow us to understand how visitors interact with our website in order to improve its performance.

Example of service used:

Google Analytics (GA4) — Google

Purpose: audience measurement and statistical analysis
Legal basis: consent

c) Marketing Cookies

These cookies are used to measure and optimize our advertising campaigns and to provide personalized content.

Example of service used:

Meta Pixel — Meta

Purpose: advertising measurement, optimization, and retargeting
Legal basis: consent

4. Summary Table of Main Services

FR: La durée exacte peut varier selon la configuration des services et les paramètres de votre navigateur. // EN: The exact duration may vary depending on service configuration and your browser settings.

5. Consent Management

We use the consent management platform Usercentrics to:

Obtain your consent before activating non-essential cookies
Allow acceptance or refusal by category
Retain proof of your consent

Analytics and marketing cookies are only activated after your explicit consent.

You may modify your preferences or withdraw your consent at any time by clicking the “Modify my consent preferences” link available at the bottom of our website.

Refusing or withdrawing your consent will not affect access to the essential functionalities of the website.

6. Retention Period

Cookies may be:

Session cookies: deleted when you close your browser
Persistent cookies: stored for a maximum period of 13 months (or according to the provider’s configuration)

Data collected through analytics or marketing services is retained for a limited period in accordance with the settings defined within those services.

7. Data Transfers Outside Québec

Some of our service providers (including analytics and advertising tools) may process data outside Québec or Canada.

In such cases, we ensure that appropriate safeguards are implemented in accordance with applicable data protection laws, including Québec’s privacy legislation.

8. How to Refuse or Delete Cookies

You may:

Manage your preferences through our consent banner
Configure your browser to block or delete cookies
Use opt-out tools provided by certain service providers (e.g., Google Analytics)

Please note that blocking certain cookies may affect some website functionalities.

9. Contact

For any questions regarding this Cookie Policy or the use of tracking technologies:

Privacy Officer:
Valérie Gendreau

Email: info@communicationpsycom.com